All of these tools are available from our Datacenter facility located in San Francisco. We realize that downtime is not an option, that's why we have invested heavily in infrastructure - redundant, highly reliable systems that ensure that our clients are up and running on the web 24 hours a day, seven days a week.

The data center is in a climate controlled, secure environment, and is managed by a professional full-time staff. Redundant power backups, cooling systems, and hardware mirroring virtually eliminate unplanned downtime. Managed firewall and real-time virus scans ensure that access to the data is secure and virus free. Offsite data storage ensures data preservation in case of a catastrophe. Our Full-T1 connection provides fast access to the Internet, ensuring a timely response for our clients.

To make sure that our clients have a good experience when running applications, we offer load-balanced services running a Citrix remote access network on mirrored high end servers. User experience is monitored by full-time support personnel that use the system every day. We rely heavily on automation for daily software backups, virus detection and system updates. The system's ability to page technicians automatically in case of an event, guarantees that we will know about an issue before it becomes a problem for our clients.